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Dealer

Refer to the following information:

View and Edit Account Information

Note: Dealer Information will auto-update to any 7-Inch Touchscreen Keypads on the system.

The Dealer page allows you to view your App Key and view or edit information about your company. To view and edit your Dealer Admin account information, complete the following steps.

  1. Log in to Dealer Admin (dealer.securecomwireless.com).

  2. In the menu, go to Settings > Dealer.

  3. In the Account tab, you can edit your Basic Information, Contact Information, and Security Features as needed.

  4. Select Save.

IP Whitelisting

IP Whitelisting allows you to restrict connection to Dealer Admin with a list of allowed public IP addresses and a custom role option. For example, only allow panel programmers to log in to Dealer Admin when their computer is connected to your corporate network.

Note: Do not add dynamic IP addresses to the list of allowed addresses.

To restrict connection to certain IP addresses, complete the following steps:

  1. Log in to Dealer Admin (dealer.securecomwireless.com).

  2. In the menu, go to Settings > Dealer.

  3. In Security Features, select the IP Whitelist checkbox, then select the image-20251110-205123.png (Add) icon. To add your current IP address, select + Current IP.

  4. Enter the Location Name and IP Address.

  5. Select Save.

  6. Go to Personnel > Custom Roles and select the role that you want to restrict to allowed IP addresses.

  7. In Limit Access, select Only allow access to Dealer Admin from whitelist IP addresses.

  8. At the top of the page, select Save.

Deactivate Cellular Communicators

This security feature allows you to automatically deactivate cellular communicators or keep them active after deleting any Customers or Systems. Deactivating cellular communicators stops all alarm messages and signals from transmitting over cellular network. This feature is disabled by default.

To use this feature, complete the following steps:

  1. Log in to Dealer Admin (dealer.securecomwireless.com).

  2. In the menu, go to Settings > Dealer.

  3. In Security Features, go to Automatically Deactivated Cellular Communicators and complete one of the following actions:

  • Enable — Select the checkbox to automatically deactivate cellular communicators after deleting Customers or Systems.

Deactive Cell Communicators Checked.png
  • Disable — Leave the box unchecked to keep cellular communicators active after deleting Customers or Systems. This feature is disabled by default.

Leave Cell Communicators Activated.png

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