Dealer Dashboard

Dealer Dashboard enables you to track, analyze, and manage your business from Dealer Admin. Refer to the following information:

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In this clip, we’ll show you how to use Dealer Dashboard.

Requirements

To access this feature, personnel need Admin authority or a Custom Role with Dealer Dashboard permissions. For more information, refer to .

Features

Trailing 12 Month Sales Trends

This section displays your DMP year-to-date sales, a comparison of the previous year’s sales, and a sales trend graph for the past 12 months. This section also contains color-coded dealer levels, so you can see your current level and the direction your company is trending:

Dealer Overview

This section includes the following information:

• How far you are from your next dealer level

• Your monthly sales average for 3, 6, and 12 months

• Your month-to-date (MTD) sales

• Your year-to-date (YTD) sales

• Your last and previous YTD sales

• Orders shipped year to date

• RAN (return authorization number) units for year

Dealer Information

This section includes the following detailed information:

• How long you’ve been a dealer

• Your current dealer level

• Average days to pay

• Your number of tech support calls for the previous month and 3 month average

• Tech support topics most called about

• Training and certifications data

Top Ten Products Purchased

This section includes metrics for the top 10 products that you’ve purchased, including the part number and how many products you’ve ordered.

New Products & Services

This section includes a table of the newest products and services with their adoption rate and totals.

SecureCom Wireless

This section includes a table of the SecureCom Wireless activations for the following products for this month, last month, and the last 3 months and 6 months.

• Com Series

• Virtual Keypad App (Full)

• Virtual Keypad App (Arm Only)

• Video Doorbell

• Virtual Keypad Access

• Video Verification

Account Overview

This section includes the following information:

• Customers

• Systems

• Systems with Apps

• Systems with Cell

• Cellular Devices (LTE)

• Cameras

• Terminations

Cellular (LTE)

This section shows the your total amount cellular activations, including the number of Verizon and AT&T activations from this month and last month.

Virtual Keypad

This section includes a table of adoption rates and totals of systems with enabled features in Virtual Keypad, such as some of the following features:

• Arm Only App

• Standard App

• Cameras

• Z-Wave Products

• Geofencing

• Traffic Count

• Video Doorbells

• Hikvision NVRs

• Video Verification

Systems

This section includes all of your systems, including the system type and the total number from this month and last month.

Customers

This section shows the number of new customers from this month and last month.

Access Control

This sections shows the number of access control systems with advanced reports, the total number of doors, and the number of doors with advanced reports.