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Replace a System

If a panel needs to be replaced, you can install a panel of the same model then send programming directly to it or retrieve programming from it. Send Programming to New Panel overwrites existing programming in the replacement panel. Retrieve Programming from New Panel overwrites existing programming in Dealer Admin.

Replace a System

For easier installation, program the original panel’s App Key into the replacement panel before completing this replacement process.

  1. Go to Customers.

  2. Select the system name.

  3. At the top of System Information, select Edit.

  4. Next to the Serial Number, select Replace Panel.

  5. Enter or scan the Serial Number of the replacement panel.

  6. Send or receive programming from another panel.

    • To send programming to the new panel, select the version of programming from the original panel that needs to be copied over in the Data Source drop-down menu. Then select Send to System.

    • To copy programming from another panel to the new panel, select Retrieve Programming From New Panel.

    • For more information on which programming options are sent or retrieved, refer to Supported Programming Actions.

  7. After initial programming is completed, Programming opens. Make additional changes if necessary.

Supported Programming Actions

The following programming actions are supported when sending or retrieving programming from the new panel. Some programming options only apply to specific panel models.

Panel Programming Options

Send Programming to New Panel

Retrieve Programming from New Panel

Applies to Panel Model

Communication

Yes

Yes

All

Network Options

Yes

Yes

All

Messaging Setup

Yes

Yes

All

Device Setup

Yes

Yes

All

Remote Options

Yes

Yes

All

System Reports

Yes

Yes

All

System Options

Yes

Yes

All

Bell Options

Yes

Yes

All

Output Options

Yes

Yes

All

Output Information

Yes

Yes

XT and XR Series Control Panels

Output Setup

Yes

Yes

XTLplus

Output Groups

Yes

Yes

XR Series Control Panels

Status List Displays

Yes

Yes

XR Series Control Panels

Area Information

Yes

Yes

All

Zone Information

Yes

Yes

All

Key Fobs

Yes

Yes

All

Lockout Code

No

No

All

Schedules

Yes

Yes

All

Profiles

Yes

Yes

XR Series Control Panels

Groups

Yes

Yes

XT75 and X1

User Codes

Yes

Yes

All

Favorites

No

Yes

All

Z-Wave Devices

No

Yes

All

Push Notification Settings

Yes

No

All

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