App User Forgets Password

Note: Users can select Forgot Password at the login and then fill out the form to update their password or it can be done through Dealer Admin.

If an app user forgets their password or needs their password reset, complete the following steps:

1. Go to Customers.

2. Select the customer’s name.

3. In App Users, find the user whose password needs to be reset.

4. Select the More icon and click Reset Password. When editing an App User, you can also select Reset Password, then click Save.