Add a User Code

For more information about user authority levels, refer to Authority Level Reference. For more information about profiles, refer to Profiles.

Add a Standard User Code

Note: If you plan to add an ambush (duress) code to a system, reserve User Code 1 for that code. For more information, refer to Add an Ambush User Code in this article.

To add a user code to a system, complete the following steps.

1. Go to Customers.

2. Select the system name.

3. In the menu, go to User Codes.

4. Select the Add icon.

5. Enter the User Name.

6. To use the next available user number on the system, select Next Available Number. Otherwise, enter a User Number.

7. Select the Credential Type. For a typical user code that can be used at a keypad or in the Virtual Keypad app, select Code. For a physical credential that is used for access control, select Card.

8. Depending on the credential type you selected, enter either a code or an external card number.

9. To make the user temporary, select Temp User and specify a start date and end date.

10. To send the code to all Z-Wave locks installed on the system, select Send to Locks.

11. Depending on system type, specify the user’s authority level or select profiles for the user. For more information about user authority levels, refer to Authority Level Reference. For more information about profiles, refer to Profiles.

12. Select the systems that you want this user code to access.

13. Select Send.

Add an Ambush User Code

An ambush code sends a silent duress signal when the user disarms a system with User Code 1. To add an ambush code to a system, complete the following steps.

Caution: After creating the code, you must enable Ambush Reports on each system where you want User Code 1 to function as a duress code. If Ambush Reports are not enabled on a system, User Code 1 functions as a standard code. For more information, refer to the appropriate panel programming guide.

1. Go to Customers.

2. Select the system name.

3. In the menu, go to User Codes.

4. Select the Add icon.

5. In User Name, enter a descriptive name for the ambush code.

6. Clear Next Available Number.

7. In User Number, enter 1.

8. For Credential Type, select Code.

9. In User Code, enter a unique code.

10. Select profiles or authority levels as needed.

11. In Apply to Systems, select applicable systems for the ambush code.

12. Select Send.

13. In the menu, go to Programming.

14. Expand System Reports.

15. Turn on Ambush Reports.

16. Select Send System Reports.