System Glossary

System

• Auto-Program enables you to automatically push programming to a system when it connects to our servers for the first time. If enabled, you must select a panel firmware version. You must also enter the panel serial number regardless of communication type. Auto-programming is designed for initialized panels, so it will overwrite any existing programming in the panel. If you want to send programming manually, you can do so by enabling pre-programming and not enabling auto-programming. For more information, refer to Auto-Program a System.

• Pre-Program enables you to program the panel with a specific firmware version.

• System Name is required. Give your system a descriptive name that differentiates it from other systems.

• Alternate System Name allows you to choose a personalized system name for the customer to view in Virtual Keypad, different from the System Name in Dealer Admin. Users can also create an Alternate System Name in Virtual Keypad. This is visible to all users associated with the system.

• Use Billing Address automatically fills in the customer’s address based on their address in Customer Summary. For more information, refer to Add a Customer.

• Edit Service Address enables you to edit the customer’s address for this system. Only visible if Use Billing Address is not enabled.

• System Type is the panel model. This field is required.

• Firmware Version enables you to select a specific panel firmware version. Required if Auto-Program or Pre-Program is enabled.

• Templates enables you to send programming to a system from one of your templates. For more information, refer to Templates.

• Connection Type determines how the system communicates with our servers. This field is required. For detailed information, refer to Connection Types.

• Sim Number (Cellular connection) is the SIM number assigned to the panel’s cellular communicator.

• Status (Cellular connection) is the activation status of the cellular communicator.

• Rate Plan (Cellular connection) enables you to select panel’s cellular rate.

• Account Number is the account number that you choose to identify a system. You can enter a two-digit receiver prefix from 1-99 and a five-digit account number from 1-65535. Both the receiver prefix and account number are required.

• Cellular Number (Cellular connection) is the number of the cellular communicator. Filled out automatically if you activate a new SIM. This field is required for cell.

• Network Address (Network connection) is the address of the network that you are connecting the system to. This field is required for network.

• Serial Number is the panel serial number. This field is required if you choose an EASYconnect connection type or if you enable Auto-Programming.

• Remote Key if you’ve changed the default remote key in the panel, enter it in this field to enable remote connection.

• Store User Codes allows Dealer Admin to save and display user codes. Required for system backups. For more information, refer to System Backups.

Installer Information

• Installation Type is filled out automatically depending on system type chosen. Options are Commercial or Residential.

• Install Date defaults to the date the system is created.

• Primary Installer defaults to user currently signed in.

• Sales Person enter the name of the person who sold the system.

Virtual Keypad

• Arming restricts the Virtual Keypad app to arm/disarm only.

• Standard includes all items from Included Features.

• Standard + Video Doorbell (Residential and XT30/XT50 Commercial installations) includes all standard system features plus Video Doorbell.

• Virtual Keypad Access (Commercial Installations for XR Series and XT75 Control Panels) includes all standard system features plus access control with Advanced Reports (non-cellular systems only).

• None disables Virtual Keypad.

Additional Features

• Automation enables Z-Wave devices like lights, locks, thermostats, and appliances.

• User Code Management allows app users with adequate permissions to fully manage their users in Virtual Keypad.

• Schedule Management allows app users with adequate permission to maintain Arming, Doors, Favorites and Output Schedules based on a system configuration.

• Geofencing enables users to create geofences so favorites are activated when they leave or enter a geographical area.

• Traffic Count enables tracking and reporting for zone activity counts.

• Visible Outputs allows app users with adequate permission to control system outputs.

• Sensor Activity enables users to receive notification on activity for up to 50 zones.

Virtual Keypad Access

• Door Control allows app users with adequate permission to lock, unlock temporarily grant access, and lock down public doors.

• Advanced Reports enables real-time status for access control doors and allow users to receive reports on related events.

Video

• SecureCom Video and NVRs enables SecureCom video devices. Stream live video from up to two eight-channel NVRs. Or view recorded clips from up to 16 SecureCom or Digital Watchdog/DMP video cameras.

• Video Doorbell enables the SecureCom Video Doorbells.

• Central Station Video Verification provides Video Verification services to the monitoring center.

• OpenEye enables OpenEye Cloud-to-Cloud integration.

• Hikvision NVR enables Hikvision NVR integration.

• EagleEye enables Eagle Eye Cloud-to-Cloud integration.

• DW Spectrum® enables Digital Watchdog Spectrum IPVMS and DW Cloud integration.

• Hanwha WAVE® enables Hanwha Wisenet WAVE integration.